- Libraries atwitter: trends in academic library tweeting: by Darcy Del Bosque, Sam A. Leif, Susie Skarl (pp. 199 - 213)
- To tweet, or not to tweet? by Susan Jennings (pp. 214 - 216)
- Students tweet the darndest things about your library – and why you need to listen. by Steven Bell (pp. 217 - 220)
- Just the right tweet at just the right time. by Ameet Doshi (pp. 221 - 223)
- Beyond broadcasting: Customer service, community and information experience in the Twittersphere. by Lyndelle Gunton, Kate Davis (pp. 224 - 227)
Other articles include:
- Reference Services Review: content analysis, 2006-2011: by Katy Mahraj (pp. 182 - 198) This analysis confirms that the vast majority of authors are from the academic sector, with 83% from the United States, and "information literacy and instruction" is the topic with the biggest share of articles.
- Information literacy on Facebook: an analysis. by Donna Witek, Teresa Grettano (pp. 242 - 257)
- Student preference for tutorial design: a usability study. by Lori S. Mestre (pp. 258 - 276)
- Engaging undergraduates in discipline-based research. by Heidi Gauder, Fred Jenkins (pp. 277 - 294)
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Photo by Sheila Webber: York castle with bluebells, 2012
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